Shiji and Rivalry Tech Partnership Reveals an Unexpected Benefit of Self-Service: More Time for Hospitality
Why this matters
Hospitality has separated by chain scale and demand segment, with luxury and resort outperforming and select-service holding pricing power on a leaner cost base. New construction starts remain at multi-decade lows, which has supported in-place RevPAR and made conversions of soft-branded flags an increasingly active part of transaction velocity. For sponsors with operational expertise, the sector continues to offer one of the more compelling income-plus-appreciation profiles available across CRE.
Editorial analysis · Real Estate Trail Editorial
On the RET wire
- Disclosed hospitality deal value tracked in August 2026: $10.4B across 9 reported transactions. All Hospitality coverage →
Computed from Real Estate Trail’s own tracked coverage
A kiosk deployment at Hyatt Regency Savannah drove a 22% rise in marketplace orders and a 24% sales increase, while shifting 72% of transactions to self-service and freeing staff for higher-value guest interactions.
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