Insights to Move You Forward
HSMAI Europe's new Playbook outlines 20 strategic choices facing hospitality in 2026, covering AI, operational costs, talent, and technology complexity, available free to paid members.
Luxury and resort have outperformed; select-service is durable; full-service urban is still recovering group business. Construction starts at multi-decade lows continue to favor in-place owners.
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HSMAI Europe's new Playbook outlines 20 strategic choices facing hospitality in 2026, covering AI, operational costs, talent, and technology complexity, available free to paid members.
HSMAI Europe's AI Advisory Board, chaired by TrustYou CEO Benjamin Jost, is translating AI hype into practical guidance on discovery, content strategy, direct booking, and hospitality tech architecture.
New 153-room hotel to expand hospitality offerings at CityCentre; Anchor Construction named general contractor HOUSTON , June 3, 2026 /PRNewswire/ -- Construction is officially underway on the new AC Hotel by Marriott…
Wednesday brought the strongest editorial day of the week. Three HN interviews from EHL HumanX in Lausanne converged on one argument: technology is useful, but the moments that define hospitality are human ones. UK ho…
Legendary designer Adam Tihany argues emotion in hospitality spaces comes from control and storytelling, and dismisses technology at the table as harmful to genuine warmth and luxury.
Lighthouse appoints Jan Hansen, former Agoda Global Head of Connectivity Partnerships, as VP of Growth for Asia Pacific as it pushes an AI-first product strategy in the region.
Travel + Leisure Co. has broken ground on the $150 million Sports Illustrated Resort near the University of Alabama in Tuscaloosa. Slated to open in 2028, the planned mixed-use resort will feature a six-story tower wi…
Lodging Interactive's Social Media Amplified Program delivered 1,253 wedding RFPs across client hotels in five months, representing an estimated $30.6M–$34.6M in potential gross revenue opportunity.
EHL Dean Achim Schmitt, speaking at EHL HumanX in Lausanne, argues that decades of growth left hospitality complacent, and that retention, human skills and authentic local talent matter more than headcount cuts or aut…
MCLEAN, VA. — Hilton has launched Undergraduate by Hilton, an upper-midscale hospitality brand designed to serve a range of college and university markets. Hilton’s long-term plans for the brand include growing the pi…
RobosizeME is automating loyalty point updates and reconciliation workflows for a major U.S. gaming and hospitality operator to cut manual processing and improve player rewards accuracy.
Innspire will demo its Guest Journey platform at HITEC 2026 (Booth #3042, June 15-18), including a new Guest Flows automation tool, AI Concierge, and updated InnSmart TV streaming features.