89% of guests want AI working behind the scenes, not running the front desk, Mews finds
Why this matters
Hospitality has separated by chain scale and demand segment, with luxury and resort outperforming and select-service holding pricing power on a leaner cost base. New construction starts remain at multi-decade lows, which has supported in-place RevPAR and made conversions of soft-branded flags an increasingly active part of transaction velocity. For sponsors with operational expertise, the sector continues to offer one of the more compelling income-plus-appreciation profiles available across CRE.
Editorial analysis · Real Estate Trail Editorial
On the RET wire
- Disclosed hospitality deal value tracked in October 2026: $362M across 3 reported transactions. All Hospitality coverage →
Computed from Real Estate Trail’s own tracked coverage
A Mews survey of 3,250 travelers finds 89% want AI in a supporting or background role, with humans preferred over AI at all nine guest touchpoints tested.
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