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Real Estate Trail
Institutional Press Wire
Inman

The 7 C’s of real estate: Human skills that still matter most

Via Inman · May 28, 2026

Why this matters

The emphasis on human skills in real estate, as highlighted by Debbi DiMaggio, underscores a critical shift in the sector's operational dynamics. This perspective signals a growing recognition among institutional investors and capital allocators that the value of real estate transcends mere transactions and asset management. Instead, the focus is increasingly on the relational aspects of the business, particularly in a market characterized by volatility and uncertainty. As capital flows into commercial real estate, the ability to foster trust and confidence among clients and stakeholders becomes paramount. This human-centric approach may enhance tenant retention and satisfaction, ultimately impacting occupancy rates and rental income stability. Furthermore, in a tightening lending environment, where financial institutions are scrutinizing borrower relationships and tenant quality more closely, the emphasis on interpersonal skills could serve as a differentiator for firms seeking favorable financing terms. In essence, this shift reflects a broader trend within institutional real estate towards a more holistic understanding of value creation, where human capital is seen as integral to navigating market complexities and sustaining long-term performance.

Editorial analysis · AI-assisted

Excerpt from Inman:
Real estate is not just about properties, Debbi DiMaggio writes. It’s about helping people move confidently into their next chapter.
Read the full article at Inman

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